Effective Date: 1st December 2024
Protecting your personal data and your privacy is of utmost importance to us. This document outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
1. Collected personal Data
When you use Rescue Rush, we may collect the following types of personal data:
- Account Information: Username, email address, and password.
- Gameplay Data: Progress, achievements, and in-game purchases.
- Device Information: IP address, operating system, device type, and browser type.
- Payment Data: Billing information for purchases, processed securely by third-party payment processors.
- Support Requests: Details of issues or questions submitted to our support team.
2. Use of Collected Data
We use your personal data to
- Provide and improve the Rescue Rush gaming experience.
- Communicate updates, promotions, and support responses.
- Ensure compliance with applicable legal obligations.
3. Legal Basis for Processing
Contractual Necessity:
To provide the services you request.
Legitimate Interests:
Improving our services and user experience.
Consent:
For marketing communications or optional data collection.
Legal Obligations:
Complying with applicable laws and regulations.
4. Sharing Your Data
We may share your data:
Service Providers:
For hosting, analytics, and payment processing.
Legal Authorities:
When required by law or to protect our rights.
Partners:
With your consent, for promotions or collaborations.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account data may be retained until you request deletion.
6. Your Rights
Under GDPR, you have the following rights:
Access:
Request a copy of the personal data we hold about you.
Rectification:
Request correction of inaccurate or incomplete data.
Erasure:
Request deletion of your personal data.
Restriction:
Limit how we process your data.
Portability:
Receive your data in a structured, machine-readable format.
Objection:
Object to the processing of your data for certain purposes.
Withdraw Consent: Revoke consent for data processing at any time.
To exercise these rights, contact us at
info@rescue-rush.lu.
We may require verification to process your request.
7. Data Security
We implement robust security measures to protect your data against unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your privacy.
9. Changes to This Policy
We may update this policy periodically. Any changes will be posted here with an updated effective date. Continued use of Rescue Rush after changes indicates acceptance of the updated policy.
10. Contact Us
For questions or concerns about this policy or your data, please contact us: here